What 24 Leaders Reveal About the Blind Spots Hiding Inside Strategy
A blind spot rarely starts as missing information. It starts as information a leader is structurally unwilling to let in. The signal is often already circulating in the room. The plan simply has no…
The Conversational Brand Voice Starts With Removing the Armour
Most teams treat a conversational brand voice as a wardrobe change. Swap the formal jacket for something casual. Add friendly phrasing. Sprinkle in a few relatable lines. The tone shifts on the…
DiSC Isn’t Broken. The Way Organizations Use It Is.
There’s a version of this story I’ve watched play out more times than I can count. A company invests in DiSC assessments. Leadership rolls them out with genuine enthusiasm. Employees complete the…
The Manager Who Told Me I Was Lucky to Get Satisfactory Built My Entire Career
"You're lucky you're getting satisfactory." That is the sentence, verbatim, that my manager said to me in a small room during my year-end review....
When Communication Breaks Organizations
I used to think broken communication was a plumbing problem. Add a channel here, a weekly update there, and one more meeting to catch up on what...
The Meaning Of Agile When You Strip Away The Noise
I used to think leadership meant having all the answers and holding the reins. I believed a good manager stayed close to the work, checked it often,...
The Quiet Signals of Team Dysfunction
The first sign that a team is struggling is rarely a fight. It is a hush. I have stood in front of a group already worn down by change after change...
Agile Maturity Is a Category Error
In 2023, I gave a talk at an Agile conference on evolution versus maturity in agile environments. The idea came from years of walking into...
The Bully in the Corner Office Is Usually Afraid
A leader takes over a team during a stretch that matters. The stakes are high. The pressure is real. Everyone above them is watching. The numbers...