What Is Team Friction Quietly Costing You?

Use this quick estimate to see where strain may be showing up across a leadership, product, service, or operations team — and what the impact could look like if communication, alignment, and team behaviour improve.

Get My Estimate

Takes about 2 minutes. Built as a practical starting point, not a generic quiz.

When work feels harder than it should, there’s usually a pattern underneath it

Most teams do not struggle because people do not care. They struggle because priorities shift, decisions stall, expectations stay fuzzy, and important conversations get avoided until the strain spreads.

This estimate helps surface those patterns early so you can start with a clearer baseline.

Shifting priorities

Work starts, then changes midstream. Energy gets burned without enough value coming back.

Rework and confusion

People move fast, but not always in the same direction. That creates drag no one planned for.

Avoided tension

The issue is rarely just process. Often, it’s what people are not saying, not clarifying, or not deciding.

This estimate is built around what leaders can actually recognize

Team scope

Choose the type of team, number of teams, employees per team, and average salary

Visible patterns

Answer a few short questions about rework, stalled decisions, unclear ownership, shifting priorities, and avoided conversations.

Estimated impact

Get an initial view of salary base affected, likely operational drag, annual value at risk, and possible recoverable value.

What you’ll get after you click Get Estimate

Click Get Estimate to receive an initial view based on the information you provided. We’ll use your answers to outline where strain may be showing up, what the impact could be, and what support may be involved. Within one business day, you’ll also receive a follow-up email with an invitation to schedule a call so we can review it together and see whether we’re the right fit to help.

Built for real teams, not checkbox change

Behaviour-first, not framework-first

This estimate is based on observable team patterns, not on abstract maturity scoring.

This estimate is designed around observable team patterns, not abstract maturity scoring.

Berriault & Associates uses approaches such as Everything DiSC™ and The Five Behaviors® to support healthier communication, stronger alignment, and more useful conversations.

Trusted experience

Over decades of combined consulting and transformation experience, with work across software and non-software environments.

Start your estimate

Answer a few short questions, and we’ll use your responses as a baseline for a more focused conversation.

This estimate gives you a helpful baseline based on the team patterns you selected. It’s a simple way to start identifying where the team may be feeling strain and where focused improvement could make a meaningful difference.

The data you provide is strictly confidential between you and Berriault and Associates. As per our data privacy guidelines.

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Team Friction Questions

	Rarely	Sometimes	Often	Constantly
Priorities change after work starts	RarelyPriorities change after work starts Rarely	SometimesPriorities change after work starts Sometimes	OftenPriorities change after work starts Often	ConstantlyPriorities change after work starts Constantly
Work needs redoing due to unclear expectations	RarelyWork needs redoing due to unclear expectations Rarely	SometimesWork needs redoing due to unclear expectations Sometimes	OftenWork needs redoing due to unclear expectations Often	ConstantlyWork needs redoing due to unclear expectations Constantly
Decisions stall due to misalignment	RarelyDecisions stall due to misalignment Rarely	SometimesDecisions stall due to misalignment Sometimes	OftenDecisions stall due to misalignment Often	ConstantlyDecisions stall due to misalignment Constantly
Meetings end without clear ownership/next steps	RarelyMeetings end without clear ownership/next steps Rarely	SometimesMeetings end without clear ownership/next steps Sometimes	OftenMeetings end without clear ownership/next steps Often	ConstantlyMeetings end without clear ownership/next steps Constantly
Hard conversations get avoided then grow	RarelyHard conversations get avoided then grow Rarely	SometimesHard conversations get avoided then grow Sometimes	OftenHard conversations get avoided then grow Often	ConstantlyHard conversations get avoided then grow Constantly

Rate Your Current Challenges

	Not a challenge	Mild challenge	Moderate challenge	Significant challenge	Severe challenge	Critical / Blocking challenge
Communication breakdowns	Not a challengeCommunication breakdowns Not a challenge	Mild challengeCommunication breakdowns Mild challenge	Moderate challengeCommunication breakdowns Moderate challenge	Significant challengeCommunication breakdowns Significant challenge	Severe challengeCommunication breakdowns Severe challenge	Critical / Blocking challengeCommunication breakdowns Critical / Blocking challenge
Leadership misalignment	Not a challengeLeadership misalignment Not a challenge	Mild challengeLeadership misalignment Mild challenge	Moderate challengeLeadership misalignment Moderate challenge	Significant challengeLeadership misalignment Significant challenge	Severe challengeLeadership misalignment Severe challenge	Critical / Blocking challengeLeadership misalignment Critical / Blocking challenge
Team conflict	Not a challengeTeam conflict Not a challenge	Mild challengeTeam conflict Mild challenge	Moderate challengeTeam conflict Moderate challenge	Significant challengeTeam conflict Significant challenge	Severe challengeTeam conflict Severe challenge	Critical / Blocking challengeTeam conflict Critical / Blocking challenge
Slow decision-making	Not a challengeSlow decision-making Not a challenge	Mild challengeSlow decision-making Mild challenge	Moderate challengeSlow decision-making Moderate challenge	Significant challengeSlow decision-making Significant challenge	Severe challengeSlow decision-making Severe challenge	Critical / Blocking challengeSlow decision-making Critical / Blocking challenge
Rework and unclear priorities	Not a challengeRework and unclear priorities Not a challenge	Mild challengeRework and unclear priorities Mild challenge	Moderate challengeRework and unclear priorities Moderate challenge	Significant challengeRework and unclear priorities Significant challenge	Severe challengeRework and unclear priorities Severe challenge	Critical / Blocking challengeRework and unclear priorities Critical / Blocking challenge
Burnout or team strain	Not a challengeBurnout or team strain Not a challenge	Mild challengeBurnout or team strain Mild challenge	Moderate challengeBurnout or team strain Moderate challenge	Significant challengeBurnout or team strain Significant challenge	Severe challengeBurnout or team strain Severe challenge	Critical / Blocking challengeBurnout or team strain Critical / Blocking challenge

Optional Information

Optional: Help us estimate the cost of friction in your organization If you’re comfortable sharing, these three numbers let us calculate an approximate dollar impact of team friction: Number of teams: Average number of people per team: Average annual salary per person: (Totally optional: you can skip this and still get your results.)

Email Your Rate

Your information is confidential

All details you provide, including optional team and salary information, are kept strictly confidential and used only to generate your friction‑cost estimate. Nothing is shared externally, and all data is handled according to our privacy and data‑protection policies.

What happens next: You’ll receive a personalized summary within 2 business days outlining:

The estimated level of value lost due to team friction
A breakdown of where that friction is showing up
A few practical steps you can take immediately to reduce it

We may also reach out to schedule a short conversation to walk through your results and explore what improvements could create the biggest impact.