The
Five Behaviors™ model, based on Patrick Lencioni's best-seller
The Five Dysfunctions of a Team, focuses on the behaviours that drive effective teamwork. Here's how each behaviour supports Kanban Flow:
- Trust:
Trust is the foundation of any successful team. In Kanban Flow, trust enables team members to share updates, admit when they're stuck, and ask for help without fear of judgment.
- Example: A team member struggling with a bottleneck feels comfortable raising the issue during a daily stand-up, knowing they'll receive support rather than criticism.
- Conflict:
Healthy conflict is essential for innovation and problem-solving. The Five Behaviors™ teach teams how to engage in productive debates rather than avoiding or escalating conflicts.
- Example: During a retrospective, team members openly discuss why specific tasks are consistently delayed, leading to actionable solutions.
- Commitment:
Commitment ensures that everyone is aligned on priorities and goals. In Kanban Flow, this means agreeing on WIP limits, objectives, and deadlines.
- Example: The team commits to limiting WIP to three tasks per column, ensuring focus and faster delivery.
- Accountability:
Accountability keeps the team on track. The Five Behaviors™ encourage peers to hold each other accountable for commitments and quality.
- Example: If a task is stuck in the "In Progress" column for too long, team members proactively check in to resolve the issue.
- Results:
Focusing on results ensures that the team prioritizes collective success over individual achievements. In Kanban Flow, this means delivering value to customers efficiently.
- Example: The team celebrates completing a high-impact project on time, recognizing everyone's contributions to the success.
How Berriault & Associates Can Help
At Berriault & Associates, we specialize in helping teams integrate tools like Kanban Flow with behavioural frameworks like the Five Behaviors™. Our workshops and coaching programs focus on:
- Building Trust: Activities that foster openness and psychological safety.
- Enhancing Communication: Tools like Everything DiSC™ to understand and adapt to different communication styles.
- Driving Accountability: Strategies for creating a culture of ownership and responsibility.
- Achieving Results: Aligning team efforts with organizational goals for maximum impact.
With over 20 years of proven success, the Five Behaviors™ model has helped countless teams improve their effectiveness, with 89% of participants reporting measurable improvements.
Case Study: Kanban Flow Meets the Five Behaviors™
A marketing team struggles with bottlenecks and unclear priorities. While they implemented Kanban Flow, tasks were often stalled, and team members avoided addressing issues directly.
By introducing the Five Behaviors™, the team:
- Built trust through open discussions and team-building activities.
- Learned to engage in productive conflict during retrospectives, leading to better problem-solving.
- Committed to clear WIP limits and prioritized tasks collaboratively.
- Held each other accountable for meeting deadlines and maintaining high quality standards.
- Celebrated their collective success after reducing task cycle times by 30%.
The result? A high-performing team that fully leveraged Kanban Flow to deliver value consistently.
Unlock the Full Potential of Kanban Flow
Kanban Flow is more than a workflow management tool—it's a framework for teamwork and collaboration. By integrating the Five Behaviors™, teams can overcome communication barriers, build trust, and achieve outstanding results.
At Berriault & Associates, we're here to help your team succeed. Contact us today by email
jberriault@berriaultandassociates.com to learn more about our
Five Behaviors™ workshops and Kanban coaching programs.
Let's work together to build teams that don't just manage tasks—they thrive.
